Getting started¶

Open the Portal and press Sign in. Use the account your invitation was sent to — a work account, a personal Microsoft account, or the e-mail code flow if you have neither.

2. Approval, once¶

If your organisation reviews new members, your first sign-in lands on a waiting page. An administrator at your organisation approves you from the People tab — the Portal never decides membership on its own. Once approved, you land on the Issues tab; you stay signed in from then on.

Nothing happens?

Ask whoever manages the Portal at your organisation to look at People → Awaiting approval. Approvals take one click.

3. Report your first issue¶

Issues → New issue. Pick the app, give it a title, describe what happened — paste screenshots straight into the description. The Reporting an issue page walks through every field, including the AI assistant that can tidy your draft.

4. Follow the conversation¶

Your issue opens as a thread. Replies from the bydynamics team appear there, and you answer in the same place — see The issue thread.

5. E-mail when we reply¶

You receive an e-mail when support replies to an issue you reported. Manage this under Settings (in the account menu, top right).

Where things are¶

Your account menu (top right) holds Settings and Sign out.
Working in Microsoft Teams all day? You can raise issues without leaving it — see the Teams page.